Delivery
Studio (the YAKA Shop). Every Studio piece is made to order and printed in the UK once you check out, so allow a few working days before it ships. UK orders usually arrive within 2 weeks of ordering. International orders take longer.
Worldwide. We ship to most countries. Shipping costs are shown at checkout. Orders sent outside the UK may be charged import duties or taxes by your country, and those are paid by the customer.
Tracking. When your order ships you get a dispatch email with tracking where available.
Lost or late. If your order hasn't arrived 10 working days after dispatch (UK) or 20 working days (international), email hello@yakaclothing.co.uk and we'll chase it.
Originals. Guardian drops are claimed by Instagram message and are paid pre-orders: you claim a number, then it's printed in Cardiff. The expected dispatch date is given when the window opens.
Returns
Faulty, damaged or wrong item. Tell us within 30 days of delivery with your order number and photos, and we'll reprint it or refund in full. You don't pay anything to sort it.
Wrong size. Studio pieces are printed for your order, so check the size guide on each product before you buy. If it doesn't fit, email hello@yakaclothing.co.uk and we'll do what we can.
Changed your mind. If you're in the UK or EU you can cancel within 14 days of delivery under consumer law. Email hello@yakaclothing.co.uk with your order number first. Items need to come back unworn and unwashed, and you cover return postage.
How. Email hello@yakaclothing.co.uk with your order number and the item. We'll reply with instructions.
Refund timing. Refunds go back to your original payment method once the return is processed. Banks can take 3–10 working days to show it.
None of this affects your statutory rights under UK consumer law.